we do no accept returns or exchanges.
all desserts are prepared and baked to order so we do not offer refunds. however, if you are not happy with your purchase, please give us a call at 818.839.1032 or email firstname.lastname@example.org and let us know how we can better serve you. you're our #1.
we are not able to offer refunds on shipping orders due to UPS issues and delays.
if you wish to cancel your order, you must do so at least 24 hours ahead of your scheduled shipment/pickup/delivery time. since all products are baked to order, we will not be able to refund your purchase if cancelled within the 24 hour window. same day orders will not be refunded once confirmed. moral of the story: don't cancel. eat more cookies.